ABOUT

OFFICIAL GALLERY IS AN ART, FURNITURE & APPAREL PROJECT BASED IN [GOTHENBURG ] SWE. ESTABLISHED IN 2012. DROPS HAPPEN AT RANDOM

WE TAKE OUR RESPONSIBILITY TOWARDS A BETTER FUTURE BY PRODUCING 95% OF OUR GARMENTS WITH 100% ORGANIC MATERIALS. USING RECYCLED PLASTIC TO WRAP THE PRODUCT.PRODUCING LABELS, ART ETC LOCALLY.

THE FURNITURES / FURNITURE ACCESSORIES IS ALSO PRODUCED LOCALLY.

ALL OF OUR PRODUCTS ARE PRODUCED IN PORTUGAL (EUROPEAN UNION ). WE VISIT OUR PRODUCERS REGULARLY AND CHOOSE THEM WITH CARE AS IT IS IMPORTANT THAT WE SHARE THE SAME CORE VALUES IN ORDER TO OFFER HIGH QUALITY GARMENTS.

 

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TERMS & CONDITIONS

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE ORDERING ANY PRODUCTS FROM US. YOU SHOULD UNDERSTAND THAT BY ORDERING ANY OF OUR PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS & CONDITIONS.

 

PRIVACY POLICY [EASY ]

WHEN WE HAVE RECEIVED YOUR ORDER, YOU WILL RECEIVE AN E-MAIL CONFIRMING YOUR ORDER. WE RESERVE THE RIGHT NOT TO DELIVER IN THE EVENT THAT THE STOCK LEVEL WAS INCORRECT AT THE TIME OF RECEIVING THE ORDER. SHOULD WE BE UNABLE TO DELIVER IN ACCORDANCE WITH THE TERMS IN THE CONFIRMATION OF ORDER, WE WILL CONTACT YOU AND GIVE YOU THE OPPORTUNITY TO CANCEL THE ORDER IN CASE THIS HAPPENS.

ALL PERSONAL INFORMATION YOU PROVIDE US WITH OR THAT WE OBTAIN WILL BE HANDLED BY OFFICIAL GALLERY AS RESPONSIBLE FOR THE PERSONAL INFORMATION.

 

THE PERSONAL INFORMATION YOU PROVIDE WILL BE USED TO ENSURE DELIVERIES TO YOU, THE CREDIT ASSESSMENT, TO PROVIDE OFFERS AND INFORMATION ON OUR SITE TO YOU.

THE INFORMATION YOU PROVIDE IS ONLY AVAILABLE TO OFFICIAL GALLERY AND WILL NOT BE SHARED WITH OTHER THIRD PARTIES. YOU HAVE THE RIGHT TO INSPECT THE INFORMATION HELD ABOUT YOU. YOU ALWAYS HAVE THE RIGHT TO REQUEST OFFICIAL GALLERY TO DELETE OR CORRECT THE INFORMATION HELD ABOUT YOU.

BY ACCEPTING THE OFFICIAL GALLERY CONDITIONS, YOU AGREE TO THE ABOVE.

 

ALL PRODUCTS REMAIN OFFICIAL GALLERY'S PROPERTY UNTIL FULL PAYMENT IS MADE. THE PRICE APPLICABLE IS THAT SET AT THE DATE ON WHICH YOU PLACE YOUR ORDER. SHIPPING COSTS AND PAYMENT FEES ARE RECOGNIZED BEFORE CONFIRMING THE PURCHASE. IF YOU ARE UNDER 18 YEARS OLD YOU MUST HAVE PARENTS' PERMISSION TO BUY FROM OFFICIAL GALLERY. PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE.

 

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PRIVACY POLICY [DETAILED ]

UPDATED 2019 OFFGALL AB ©

 

DUE TO THE NEW REGULATION BY EU, WE UPDATED OUR PRIVACY POLICY.

THE / OUR UPDATED VERSION IS BASED ON GENERAL DATA PROTECTION REGULATION (GDPR ). 

IF YOU SEEK DETAILED INFORMATION ABOUT GDPR, YOU CAN FIND IT AT THEIR OFFICIAL WEBSITE: HTTPS://EC.EUROPA.EU/INFO/LAW/LAW-TOPIC/DATA-PROTECTION_EN

 

OFFGALL AB 

ASTRIS GATA 94

417 67 GOTHENBURG

SWEDEN

 

COMPANY REGISTRATION NUMBER: 559141-4593 

VAT REGISTRATION NUMBER: SE559141459301

 

 

; HOW DOES OFFGALL AB HANDLE YOUR PERSONAL INFORMATION? ;

OFFGALL AB PROTECTS YOUR PRIVACY AND IT IS IMPORTANT FOR US THAT YOU ARE INFORMED OF HOW WE PROCESS YOUR PERSONAL INFORMATION. WE WANT YOU TO MAKE SURE THAT WE PROCESS YOUR PERSONAL INFORMATION SAFELY AND ACCURATELY. IN THIS PRIVACY POLICY, WE EXPLAIN HOW AND FOR WHAT PURPOSE WE TREAT YOUR PERSONAL DATA AND THE RIGHTS YOU HAVE REGISTERED UNDER THE DATA PROTECTION ORDINANCE, USUALLY SHORTENED TO GDPR.

 

; WHICH DATA IS STORED AND HOW IS IT USED? ;

 WE [OFFGALL AB ] COLLECT PERSONAL/CUSTOMER DATA FROM YOU WHEN YOU;

  

1; CONTACT OUR CUSTOMER SERVICE

2; PLACE AN ORDER / COMPLETE A PURCHASE (NOT ABLE WITHOUT ) 

3; SIGN UP FOR OUR NEWSLETTER

4; BROWSE OUR WEBSITE

5; THROUGH WEB ANALYTICS FOR USER FRIENDLY EXPERIENCE

 

THIS DATA MAY INCLUDE YOUR NAME, EMAIL ADDRESS, DELIVERY AND BILLING ADDRESS, CONTACT NUMBER AND SPECIFIC PURCHASE DETAILS.

*AS STATED ABOVE (;4 ) - IN ADDITION TO THE DATA COLLECTION ABOVE, WE AUTOMATICALLY RECEIVE YOUR IP ADDRESS WHEN YOU BROWSE OUR WEBSITE. THIS IN ORDER TO TRANSFER INFORMATION THAT HELPS US LEARN ABOUT YOUR BROWSER AND OPERATING SYSTEM. 

THIS THOUGH, IS NOT CONNECTED TO ANY PERSONAL INFORMATION.

*THE DATA WE COLLECT DEPENDS ON WHAT INFORMATION YOU PROVIDE US WITH, BUT THE REASON WE HANDLE YOUR PERSONAL DATA IS TO PROVIDE YOU WITH A GOOD EXPERIENCE WITH US AND TO DELIVER WHAT YOU HAVE ORDERED. WHEN YOU PLACE AN ORDER, FOR EXAMPLE, WE WILL NEED CERTAIN INFORMATION TO PROCESS YOUR PAYMENT AND DELIVER THE ITEMS YOU HAVE PURCHASED. WE ACT ACCORDING TO THE CURRENT LEGISLATION IN THE EU REGARDING PERSONAL DATA, WHICH AIMS TO PROTECT YOU AS AN INDIVIDUAL. WE USE DATA THAT IS NECESSARY FOR US TO ANSWER YOUR CUSTOMER SERVICE INQUIRIES, DELIVER AN ORDER YOU HAVE PLACED, SEND YOU OUR NEWSLETTER YOU HAVE SIGNED UP TO AND TO PROVIDE YOU WITH A PERSONALIZED SHOPPING EXPERIENCE WITH US.

 

; WHO CAN ACCESS YOUR/THE DATA WE (OFFGALL AB ) COLLECT? ;

YOUR DATA MAY BE SHARED WITHIN OFFGALL AB.

WE WILL NEVER PASS ON, SELL OR SWAP YOUR DATA FOR ANY PURPOSE TO THIRD PARTIES OUTSIDE OFFGALL AB.

 

; HOW DO WE GET YOUR CONSENT TO USE AND STORE YOUR PERSONAL DATA? ;

THE INFORMATION COLLECTED WHEN PLACING AN ORDER IS BASED ON LEGAL REQUIREMENTS. WHEN YOU PROVIDE YOUR PERSONAL INFORMATION BY SIGNING UP FOR OUR NEWSLETTERS OR CONTACTING OUR CUSTOMER CARE TEAM, WE IMPLY THAT YOU GIVE CONSENT FOR COLLECTING AND USING THIS DATA FOR THAT SPECIFIC REASON ONLY.

 

; YOUR RIGHT TO WITHDRAW YOUR CONSENT ;

YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT OF ANY PERSONAL DATA PROCESSED BY OFFGALL AB AT ANY TIME APART FROM THE THESE FOLLOWING SITUATIONS: YOU HAVE AN ONGOING ISSUE WITH CUSTOMER CARE, 

YOU HAVE PLACED AN ORDER WHICH HAS NOT YET BEEN PROCESSED AND SHIPPED.

*FOR ALL PURCHASES MADE, WE WILL KEEP YOUR PERSONAL DATA IN CONNECTION TO YOUR TRANSACTION FOR BOOKKEEPING PURPOSES.

 

; HOW LONG DO WE KEEP YOUR DATA? ;

WE WILL NOT RETAIN YOUR PERSONAL DATA FOR LONGER THAN NECESSARY TO FULFIL THE PURPOSES FOR WHICH YOU PROVIDED THAT PERSONAL DATA, UNLESS THE LAW PERMITS OR REQUIRES THAT WE RETAIN IT FOR LONGER. 

THE RETENTION PERIOD VARIES DEPENDING ON THE PURPOSE OF THE PROCESSING.

 

; SECURITY INFORMATION ;

IN ORDER TO PROTECT YOUR PERSONAL INFORMATION, WE TAKE REASONABLE PRECAUTIONS AND FOLLOW INDUSTRY PRACTICES TO MAKE SURE THAT YOUR INFORMATION IS NOT INAPPROPRIATELY LOST, MISUSED, ACCESSED, DISCLOSED, ALTERED OR DESTROYED.

PERSONAL DATA IS NOT TRANSFERRED TO THIRD PARTIES APART FROM:

AUTHORITIES ON STATUTORY GROUNDS. WE ARE REQUIRED TO PASS ON YOUR PERSONAL INFORMATION TO THIRD PARTIES WHEN APPLICABLE LAW REQUIRES SO. 

FOR EXAMPLE, SENDING INFORMATION TO AUTHORITIES FOR THE SOLE PURPOSE OF TRACKING CRIMINAL ACTIVITIES AND/OR PROTECTING PUBLIC SECURITY.

AUTHORIZED PARTNERS THAT NEEDS SPECIFIC INFORMATION IN ORDER TO COMPLETE YOUR PURCHASE.

WE TRANSFER DATA TO THE FOLLOWING PARTNERS: 

LOGISTIC PARTNERS FOR ;DELIVERY; PAYMENT PARTNERS FOR PAYMENT. 

IT-PARTNERS, WHOM WE NEED TO RUN OUR SERVICES, SUCH AS HOSTING PARTNERS AND CUSTOMER SERVICE SOFTWARES.

 

; WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA? ;

YOU CAN AT ANY TIME CONTACT US TO SEE WHAT KIND OF PERSONAL DATA WE ARE PROCESSING REGARDING YOU AND ASK US TO UPDATE OR REMOVE THE DATA YOU HAVE PROVIDED US WITH.

IF YOUR QUESTION IS NOT ANSWERED IN THE TEXT ABOVE, DON’T HESITATE TO CONTACT OUR CUSTOMER SERVICE AT ANY TIME AND WE WILL ASSIST YOU.

 

; CHANGES OF OUR (OFFGALL AB ) PRIVACY POLICY ; 

URGENT CHANGES TO THE STATED PRIVACY POLICY MAY BE DELIVERED / ANNOUNCED BY E-MAIL (DEPENDING ON URGENSE) 

OTHERWISE WILL ANY CHANGES TO OUR PRIVACY POLICY IN THE FUTURE BE PUBLISHED ON OUR INFORMATION PAGE.

WHERE YOU ALSO FIND OUR TERMS & CONDITIONS. 

 

; COOKIES ; 

IN ADDITION, / USES COOKIES THAT ARE PUT INTO USE BEYOND THE SESSION (“TRANS-SESSION COOKIES” ). 

THESE COOKIES ARE MEANT TO MAKE OUR OFFER USER-FRIENDLIER, MORE EFFECTIVE, AND EVEN MORE TARGETED.

THESE DATA FILES MAKE IT POSSIBLE, FOR INSTANCE, FOR YOU TO VIEW INFORMATION ON OUR SITE THAT YOU ARE SPECIFICALLY INTERESTED IN. THE ONLY PURPOSE IS TO ADAPT OUR OFFER TO THE WISHES OF OUR CUSTOMERS AND TO MAKE SURFING AS COMFORTABLE AS POSSIBLE.

*THESE ARE THE FOUR MAIN TYPES OF COOKIES - WHY & HOW WE USE THEM.

; SITE FUNCTIONALITY COOKIES – THESE COOKIES ALLOW YOU TO NAVIGATE THE SITE AND USE OUR FEATURES, FOR EXAMPLE “ADD TO BAG”.

; CUSTOMER PREFERENCE COOKIES – WHEN YOU ARE BROWSING OR SHOPPING ON OFFICIAL GALLERY, THESE COOKIES WILL REMEMBER YOUR PREFERENCES (LIKE YOUR LANGUAGE OR LOCATION), SO WE CAN MAKE YOUR SHOPPING EXPERIENCE AS GOOD AS POSSIBLE, AND OF COURSE MORE PERSONAL TO YOU.

; SITE ANALYTICS COOKIES – THESE COOKIES ALLOW US TO MEASURE AND ANALYSE HOW OUR CUSTOMERS USE THE SITE, TO IMPROVE BOTH ITS FUNCTIONALITY AND YOUR SHOPPING EXPERIENCE.

; TARGETING OR ADVERTISING COOKIES – THESE COOKIES ARE USED TO DELIVER ADS RELEVANT TO YOU ONLINE AND ON YOUR SOCIAL MEDIA CHANNELS. THEY ALSO LIMIT THE NUMBER OF TIMES THAT YOU SEE AN AD AND HELP US MEASURE THE EFFECTIVENESS OF OUR MARKETING CAMPAIGNS

*WHEN/BY USING OUR SITE, YOU AGREE FOR US TO PLACE THESE SORTS OF COOKIES ON YOUR DEVICE AND ACCESSING THEM WHEN YOU VISIT THE SITE IN THE FUTURE. IF YOU WANT TO DELETE ANY COOKIES THAT ARE ALREADY ON YOUR COMPUTER, GO TO THE “HELP” SECTION IN YOUR BROWSER THERE YOU CAN FIND INSTRUCTIONS ON HOW TO LOCATE THE FILE THAT STORES COOKIES.*

 

FOR MORE INFORMATION / CONCERNS DO NOT HESITATE TO CONTACT US,

OFFICIAL GALLERY 2019 ©

 

COOKIES [EXPLANATION ]

A COOKIE IS A TEXT FILE WHICH IS STORED IN YOUR COMPUTER’S SOFTWARE REQUIRING YOUR PERMISSION - AND IS EXTREMELY NORMAL. BY ALLOWING COOKIES YOUR BROWSER WILL ADD THE TEXT TO A SEPARATE FILE. OFFICIAL GALLERY AND ITS AFFILIATES USE COOKIES IN ORDER TO IMPROVE YOUR EXPERIENCE ON THE SITE. WHAT THE COOKIE DOES IS IDENTIFY THE COMPUTER THAT YOU ARE BROWSING FROM AND ALLOWS THE SITE TO REMEMBER YOUR PERSONAL SETTINGS FROM YOUR VISIT FOR THE NEXT TIME.

COOKIES ARE ALSO USED FOR OUR STATISTICAL PURPOSES AND TO MONITOR YOUR SHOPPING BAG. THE INFORMATION STORED ON YOUR COMPUTER IS ONLY A UNIQUE NUMBER WITHOUT ANY CONNECTION TO PERSONAL INFORMATION. YOU DO HAVE THE OPTION TO SET YOUR BROWSER TO ALERT YOU WHEN A COOKIE IS TO BE ACTIVATED. THIS ALLOWS YOU TO REJECT ITS USAGE OR TELL YOUR BROWSER TO ERASE IT AT THE END OF YOUR SESSION. HOWEVER, THE WEB SHOP CANNOT BE USED IF COOKIES ARE DISALLOWED.

 

SHIPPING

ALL ORDERS IS SENT OUT WITH UPS OR DHL (DEPENDS ON WITCH COUNTRY YOU ORDER FROM). YOU WILL GET A MAIL WITH YOUR TRACKING NUMBER WHEN YOUR ORDER IS SENT OUT. ALL SHIPPING PRICES ARE STATED AT EACH PRODUCT AND WILL BE CALCULATED WHEN CHECK OUT. PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, COSTUMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE AND DOES NOT INCLUDE IN THE SHIPPING COST.

 

PAYMENTS

[CREDIT/DEBIT CARDS]

WE ACCEPT VISA AND MASTERCARD USING STRIPE. WHEN PAYING BY CARD YOU WILL BE ASKED FOR THE CARD NUMBER, ITS PERIOD OF VALIDITY AND THE CVC CODE. WE USE A SECURITY STANDARD CALLED 3D-SECURE, DEVELOPED BY VISA AND MASTERCARD. ALL INFORMATION IS ENCRYPTED USING SSL ENCRYPTION, WHICH PREVENTS UNAUTHORIZED ACCESS TO CARD DETAILS. WE DO NOT STORE CARD NUMBERS AFTER THE TRANSACTION HAS BEEN CARRIED OUT.

 

RETURNS

BEFORE RETURNING ANY ITEM, PLEASE CONTACT US AT INFO@OFFICIALGALLERY.NET. YOU CAN RETURN THE PRODUCT WITHIN 14 DAYS OF DELIVERY. THE PRODUCT MUST BE IN NEW CONDITION. ALL ORIGINAL PACKAGING, LABELS AND TAGS MUST BE RETURNED WITH THE PRODUCT IN ITS ORIGINAL STATE. IF THE PRODUCT IS RUINED OR USED THE PRODUCT SHALL NOT BE REFUNDED. SHIPPING COSTS FOR YOUR PACKAGE, INCLUDING BOTH ORIGINAL AND RETURN-SHIPPING COSTS, WILL NOT BE REFUNDED. PLEASE MAKE SURE THAT YOU HAVE INCLUDED THE COMPLETED RETURN FORM WHEN SENDING THE ITEM BACK. IF POSSIBLE, PLEASE PROVIDE US WITH A TRACKING NUMBER WHEN SENDING THE ITEM BACK. OFFICIAL GALLERY SUGGESTS YOU GET A RECEIPT AND A PACKAGE ID FOR THE RETURN FROM THE DELIVERY SERVICE, AS IT MAKES IT EASIER TO FOLLOW THE RETURN SHIPMENT IF NEEDED.

 

EXCHANGE

IF YOU WOULD LIKE TO SWITCH TO ANOTHER PRODUCT, PLEASE CONTACT US AT INFO@OFFICIALGALLERY.NET FIRST. PROVIDE US WITH YOUR CUSTOMER INFORMATION AND WHAT ITEM YOU WOULD LIKE TO CHANGE TO. EXCHANGES WILL NOT BE PROCESSED UNTIL WE RECEIVE THE RETURNED ITEM.

 

IN THE CASE OF AN EXCHANGE, WE WILL PAY FOR THE COST OF SHIPPING THE NEW ITEM TO YOU. PLEASE NOTE THAT ALL ITEMS ON SALE ARE FINAL. NO RETURNS NO REFUNDS.

DOWNLOAD EXCHANGE FORM HERE