OFFICIAL GALLERY IS AN ART AND APPAREL PROJECT BASED IN [GOTHENBURG ] SWE. RUNNING SINCE 2012. DROPS HAPPEN AT RANDOM.
ENQUIRIES AND OTHER INFORMATION:
ALL PRESS RELATED:
OFF GALL PRODUCTIONS:
SHELTA [Andra långgatan 21 ]
VALLGATAN 12 [Vallgatan 12 ]
APLACE BRUNOGALLERIAN [Götgatan 36 ]
APLACE NORRLANDSGATAN [Norrlandsgatan 11 ]
CALIROOTS [Brunnsgatan 9 ]
ACE & TATE [Skånegatan 94 ]
APLACE [Davidshallsgatan 14 ]
FUTURSTORE [Thorvald Meyers gate 50 ]
ALL ORDERS IS SENT OUT WITH UPS OR DHL (DEPENDS ON WITCH COUNTRY YOU ORDER FROM ). YOU WILL GET A MAIL WITH YOUR TRACKING NUMBER WHEN YOUR ORDER IS SENT OUT. ALL SHIPPING PRICES ARE STATED AT EACH PRODUCT AND WILL BE CALCULATED WHEN CHECK OUT. PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, COSTUMS DUTY ) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE AND DOES NOT INCLUDE IN THE SHIPPING COST.
[CREDIT/DEBIT CARDS ]
WE ACCEPT VISA AND MASTERCARD USING STRIPE. WHEN PAYING BY CARD YOU WILL BE ASKED FOR THE CARD NUMBER, ITS PERIOD OF VALIDITY AND THE CVC CODE. WE USE A SECURITY STANDARD CALLED 3D-SECURE, DEVELOPED BY VISA AND MASTERCARD. ALL INFORMATION IS ENCRYPTED USING SSL ENCRYPTION, WHICH PREVENTS UNAUTHORIZED ACCESS TO CARD DETAILS. WE DO NOT STORE CARD NUMBERS AFTER THE TRANSACTION HAS BEEN CARRIED OUT.
BEFORE RETURNING ANY ITEM, PLEASE CONTACT US AT INFO@OFFICIALGALLERY.NET. YOU CAN RETURN THE PRODUCT WITHIN 14 DAYS OF DELIVERY. THE PRODUCT MUST BE IN NEW CONDITION. ALL ORIGINAL PACKAGING, LABELS AND TAGS MUST BE RETURNED WITH THE PRODUCT IN ITS ORIGINAL STATE. IF THE PRODUCT IS RUINED OR USED THE PRODUCT SHALL NOT BE REFUNDED. SHIPPING COSTS FOR YOUR PACKAGE, INCLUDING BOTH ORIGINAL AND RETURN-SHIPPING COSTS, WILL NOT BE REFUNDED. PLEASE MAKE SURE THAT YOU HAVE INCLUDED THE COMPLETED RETURN FORM WHEN SENDING THE ITEM BACK. IF POSSIBLE, PLEASE PROVIDE US WITH A TRACKING NUMBER WHEN SENDING THE ITEM BACK. OFFICIAL GALLERY SUGGESTS YOU GET A RECEIPT AND A PACKAGE ID FOR THE RETURN FROM THE DELIVERY SERVICE, AS IT MAKES IT EASIER TO FOLLOW THE RETURN SHIPMENT IF NEEDED.
NOTE THAT THERE IS A NO RETURN POLICY ON ALL OUR PRINTS. FOR FURTHER INFORMATION PLEASE CONTACT US AT INFO@OFFICIALGALLERY.NET
IF YOU WOULD LIKE TO SWITCH TO ANOTHER PRODUCT, PLEASE CONTACT US AT INFO@OFFICIALGALLERY.NET FIRST. PROVIDE US WITH YOUR CUSTOMER INFORMATION AND WHAT ITEM YOU WOULD LIKE TO CHANGE TO. EXCHANGES WILL NOT BE PROCESSED UNTIL WE RECEIVE THE RETURNED ITEM.
IN THE CASE OF AN EXCHANGE, WE WILL PAY FOR THE COST OF SHIPPING THE NEW ITEM TO YOU. PLEASE NOTE THAT ALL ITEMS ON SALE ARE FINAL. NO RETURNS NO REFUNDS.
HOW DOES offgall AB HANDLE YOUR PERSONAL INFORMATION?
WHO CAN ACCESS YOUR/THE DATA WE [offgall AB ] COLLECT?
Your data may only be used within offgall AB. We will never pass on, sell or swap your data for any purpose to third parties outside offgall AB.
HOW DO WE GET YOUR CONSENT TO USE AND STORE YOUR PERSONAL DATA?
The information collected when placing an order is based on legal requirements. When you provide your personal information by using this site, signing up for our newsletters or contacting our customer care team, we imply that you give consent for collecting and using this data for that specific reason only.
YOUR RIGHT TO WITHDRAW YOUR CONSENT
You have the right to withdraw your consent of any personal data processed by offgall AB at any time apart from the these following situations: You have an ongoing issue with Customer Care, You have placed an order which has not yet been processed and shipped.
WHICH DATA IS STORED AND HOW IS IT USED?
We [offgall AB ] collect personal/customer data from you when you; 1; Contact our customer service
2; Place an order / complete a purchase (not able without )
3; Sign up for our newsletter
4; Browse our website
5; Through web analytics for user friendly experience
This data may include your name, email address, delivery and billing address, contact number and specific purchase details.
*As stated above (;4 ) - In addition to the data collection above, we automatically receive your IP address when you browse our website. This in order to transfer information that helps us learn about your browser and operating system. This though, is not connected to any personal information.
*The data we collect depends on what information you provide us with, but the reason we handle your personal data is to provide you with a good experience with us and to deliver what you have ordered. When you place an order, for example, we will need certain information to process your payment and deliver the items you have purchased. We act according to the current legislation in the EU regarding personal data, which aims to protect you as an individual. We use data that is necessary for us to answer your customer service inquiries, deliver an order you have placed, send you our newsletter you have signed up to and to provide you with a personalized shopping experience with us.
HOW LONG DO WE KEEP YOUR DATA?
We will not retain your personal data for longer than necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing.
In order to protect your personal information, we take reasonable precautions and follow industry practices to make sure that your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Personal data is not transferred to third parties apart from: Authorities on statutory grounds. We are required to pass on your personal information to third parties when applicable law requires so. For example, sending information to authorities for the sole purpose of tracking; Criminal activities and/or protecting public security; Authorized partners that needs specific information in order to complete your purchase;
We transfer data to the following partners: Logistic partners for: delivery; Payment partners for payment; IT-partners, whom we need to run our services, such as hosting partners and customer service softwares.
WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?
You can at any time contact us to see what kind of personal data we are processing regarding you and ask us to update or remove the data you have provided us with. If your question is not answered in the text above, don’t hesitate to contact our customer service at any time and we will assist you.
411 37 GOTHENBURG
COMPANY REG. NUM,: 559141-4593