ABOUT

OFFICIAL GALLERY IS AN ART AND APPAREL PROJECT BASED IN [GOTHENBURG] SWE. ESTABLISHED IN 2012. DROPS HAPPEN AT RANDOM

CONTACT

ENQUIRIES AND OTHER INFORMATION:
INFO@OFFICIALGALLERY.NET

WHOLESALE ENQUIRIES:
SALES@OFFICIALGALLERY.NET

ALL PRESS RELATED:
PRESS@OFFICIALGALLERY.NET

OFF GALL PRODUCTIONS:
PRODUCTIONS@OFFICIALGALLERY.NET

SUBSCRIBE:

TERMS & CONDITIONS

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE ORDERING ANY PRODUCTS FROM US. YOU SHOULD UNDERSTAND THAT BY ORDERING ANY OF OUR PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS & CONDITIONS.

PRIVACY POLICY

WHEN WE HAVE RECEIVED YOUR ORDER, YOU WILL RECEIVE AN E-MAIL CONFIRMING YOUR ORDER. WE RESERVE THE RIGHT NOT TO DELIVER IN THE EVENT THAT THE STOCK LEVEL WAS INCORRECT AT THE TIME OF RECEIVING THE ORDER. SHOULD WE BE UNABLE TO DELIVER IN ACCORDANCE WITH THE TERMS IN THE CONFIRMATION OF ORDER, WE WILL CONTACT YOU AND GIVE YOU THE OPPORTUNITY TO CANCEL THE ORDER IN CASE THIS HAPPENS.

ALL PERSONAL INFORMATION YOU PROVIDE US WITH OR THAT WE OBTAIN WILL BE HANDLED BY OFFICIAL GALLERY AS RESPONSIBLE FOR THE PERSONAL INFORMATION.

THE PERSONAL INFORMATION YOU PROVIDE WILL BE USED TO ENSURE DELIVERIES TO YOU, THE CREDIT ASSESSMENT, TO PROVIDE OFFERS AND INFORMATION ON OUR SITE TO YOU.

THE INFORMATION YOU PROVIDE IS ONLY AVAILABLE TO OFFICIAL GALLERY AND WILL NOT BE SHARED WITH OTHER THIRD PARTIES. YOU HAVE THE RIGHT TO INSPECT THE INFORMATION HELD ABOUT YOU. YOU ALWAYS HAVE THE RIGHT TO REQUEST OFFICIAL GALLERY TO DELETE OR CORRECT THE INFORMATION HELD ABOUT YOU.

BY ACCEPTING THE OFFICIAL GALLERY CONDITIONS, YOU AGREE TO THE ABOVE.

ALL PRODUCTS REMAIN OFFICIAL GALLERY'S PROPERTY UNTIL FULL PAYMENT IS MADE. THE PRICE APPLICABLE IS THAT SET AT THE DATE ON WHICH YOU PLACE YOUR ORDER. SHIPPING COSTS AND PAYMENT FEES ARE RECOGNIZED BEFORE CONFIRMING THE PURCHASE. IF YOU ARE UNDER 18 YEARS OLD YOU MUST HAVE PARENTS' PERMISSION TO BUY FROM OFFICIAL GALLERY. PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE.

COOKIES

A COOKIE IS A TEXT FILE WHICH IS STORED IN YOUR COMPUTER’S SOFTWARE REQUIRING YOUR PERMISSION - AND IS EXTREMELY NORMAL. BY ALLOWING COOKIES YOUR BROWSER WILL ADD THE TEXT TO A SEPARATE FILE. OFFICIAL GALLERY AND ITS AFFILIATES USE COOKIES IN ORDER TO IMPROVE YOUR EXPERIENCE ON THE SITE. WHAT THE COOKIE DOES IS IDENTIFY THE COMPUTER THAT YOU ARE BROWSING FROM AND ALLOWS THE SITE TO REMEMBER YOUR PERSONAL SETTINGS FROM YOUR VISIT FOR THE NEXT TIME.

COOKIES ARE ALSO USED FOR OUR STATISTICAL PURPOSES AND TO MONITOR YOUR SHOPPING BAG. THE INFORMATION STORED ON YOUR COMPUTER IS ONLY A UNIQUE NUMBER WITHOUT ANY CONNECTION TO PERSONAL INFORMATION. YOU DO HAVE THE OPTION TO SET YOUR BROWSER TO ALERT YOU WHEN A COOKIE IS TO BE ACTIVATED. THIS ALLOWS YOU TO REJECT ITS USAGE OR TELL YOUR BROWSER TO ERASE IT AT THE END OF YOUR SESSION. HOWEVER, THE WEB SHOP CANNOT BE USED IF COOKIES ARE DISALLOWED.

SHIPPING

ALL ORDERS IS SENT OUT WITH UPS OR DHL (DEPENDS ON WITCH COUNTRY YOU ORDER FROM). YOU WILL GET A MAIL WITH YOUR TRACKING NUMBER WHEN YOUR ORDER IS SENT OUT. ALL SHIPPING PRICES ARE STATED AT EACH PRODUCT AND WILL BE CALCULATED WHEN CHECK OUT.

 

PAYMENTS

[CREDIT/DEBIT CARDS]

WE ACCEPT VISA AND MASTERCARD USING STRIPE. WHEN PAYING BY CARD YOU WILL BE ASKED FOR THE CARD NUMBER, ITS PERIOD OF VALIDITY AND THE CVC CODE. WE USE A SECURITY STANDARD CALLED 3D-SECURE, DEVELOPED BY VISA AND MASTERCARD. ALL INFORMATION IS ENCRYPTED USING SSL ENCRYPTION, WHICH PREVENTS UNAUTHORIZED ACCESS TO CARD DETAILS. WE DO NOT STORE CARD NUMBERS AFTER THE TRANSACTION HAS BEEN CARRIED OUT.

RETURNS

BEFORE RETURNING ANY ITEM, PLEASE CONTACT US AT INFO@OFFICIALGALLERY.NET. YOU CAN RETURN THE PRODUCT WITHIN 14 DAYS OF DELIVERY. THE PRODUCT MUST BE IN NEW CONDITION. ALL ORIGINAL PACKAGING, LABELS AND TAGS MUST BE RETURNED WITH THE PRODUCT IN ITS ORIGINAL STATE. IF THE PRODUCT IS RUINED OR USED THE PRODUCT SHALL NOT BE REFUNDED. SHIPPING COSTS FOR YOUR PACKAGE, INCLUDING BOTH ORIGINAL AND RETURN-SHIPPING COSTS, WILL NOT BE REFUNDED. PLEASE MAKE SURE THAT YOU HAVE INCLUDED THE COMPLETED RETURN FORM WHEN SENDING THE ITEM BACK. IF POSSIBLE, PLEASE PROVIDE US WITH A TRACKING NUMBER WHEN SENDING THE ITEM BACK. OFFICIAL GALLERY SUGGESTS YOU GET A RECEIPT AND A PACKAGE ID FOR THE RETURN FROM THE DELIVERY SERVICE, AS IT MAKES IT EASIER TO FOLLOW THE RETURN SHIPMENT IF NEEDED.

EXCHANGE

IF YOU WOULD LIKE TO SWITCH TO ANOTHER PRODUCT, PLEASE CONTACT US AT INFO@OFFICIALGALLERY.NET FIRST. PROVIDE US WITH YOUR CUSTOMER INFORMATION AND WHAT ITEM YOU WOULD LIKE TO CHANGE TO. EXCHANGES WILL NOT BE PROCESSED UNTIL WE RECEIVE THE RETURNED ITEM.

IN THE CASE OF AN EXCHANGE, WE WILL PAY FOR THE COST OF SHIPPING THE NEW ITEM TO YOU. PLEASE NOTE THAT ALL ITEMS ON SALE ARE FINAL. NO RETURNS NO REFUNDS.

DOWNLOAD EXCHANGEFORM HERE